INDIANAPOLIS – Travelers from across the continent have bestowed three top awards to the Indianapolis International Airport (IND) for its 2024 performance.
Travelers told the Airports Council International World in its annual Airport Quality Service Awards that the Indy airport is the Best in North America. It was also rated the Cleanest and Most Enjoyable North American Airport.
This is the 13th year travelers have named IND the Best Airport in North America, and the 14th year overall.
In a letter to airport employees announcing these industry honors, Indianapolis Airport Authority Executive Director Mario Rodriguez said: “These accolades reflect your unwavering commitment to excellence and your tireless efforts to improve the travel experience. You are the best team in the industry and make a significant impact on our community.”
The amenities at the Indy airport that travelers attribute as making it the best, cleanest, and most enjoyable airport are things like the terminal’s design, with 100% natural light, clean restrooms, and easy access to security and gates.
In 2024, more than 10.5 million people traveled through the Indianapolis International Airport.
Among many other honors, the Indy airport has been recognized six times as best in customer satisfaction among medium-sized airports in North America by J.D. Power.
